Get the latest information on STR appeal payments. Learn when the payments for rejected applications will be processed and how to check your status.
When Will STR Appeals Be Paid? Check the Latest Payment Dates and Info
Complete Guide to STR Appeal Process and Payment Dates
The Sumbangan Tunai Rahmah (STR) is a financial assistance program for Malaysians, especially for those in the B40 group. Sometimes, applications might be rejected, but don’t worry! If your STR application is rejected, you can still appeal. This guide will explain how to appeal, the required documents, and when the payments for STR appeal (Fasa 4) 2025 will be credited.
How to Check the Status of Your STR Application
You can check the status of your STR application using the following methods:
- Through the Official STR Portal:
- Visit the official STR portal.
- Log in using your MyKad number and password.
- Select “Check Status” to see whether your application is accepted, still being processed, or rejected.
- At LHDNM Office:
- Visit any nearby LHDNM branch for a manual check.
- Hotline BKK:
- Call the hotline at 1-800-88-2747 for information.
- Hotline MOF:
- Call 03-8882 4565 / 4566 between 9 AM to 5 PM for further assistance.
STR Fasa 4 Payment Dates
Payments for STR Fasa 4 will be credited in stages:
- Payments to Existing STR Recipients: Starting from October 18, 2025.
- Appeals for STR: Payments for STR appeals and new applications will begin on November 13, 2025.
What to Do If Your STR Application is Rejected?
If your STR application is rejected, you can still appeal. Here are the steps:
- Prepare Supporting Documents:
- Make sure you have the updated documents like income proof or any other documents that support your eligibility.
- Check the Reason for Rejection:
- Go to the STR portal and check the reason for the rejection of your application.
- Submit an Appeal:
- You can submit an appeal either online through the STR portal or manually at any LHDNM office. Make sure to submit all required documents.
Documents Needed for STR Appeal
The documents needed for your appeal depend on the reason your application was rejected:
| Reason for Rejection | Required Documents |
|---|---|
| Income Exceeds Eligibility | Latest income proof from employer or other supporting documents |
| Partner’s Information Doesn’t Match | Copy of partner’s MyKad or children’s birth certificate |
| Vehicle Ownership Exceeds Limit | Copy of vehicle registration or police report (if lost) |
| Information Not Updated | Proof of updated information like utility bills or land tax |
How to Submit STR Appeal
You can submit your STR appeal in two ways:
Online:
- Log in to the STR portal.
- Select “Appeal Application” and upload the required supporting documents.
- Submit the appeal and wait for the verification process.
Manual Submission:
- Visit any LHDNM office.
- Get the BK-01 form for the appeal.
- Fill it out and submit it along with the required documents at the counter.
When Will STR Appeal Payments Be Made?
Payments for STR Fasa 4 appeals will start from November 13, 2025. Payments will be made in stages, either credited directly to your bank account or available for collection at BSN (Bank Simpanan Nasional).
Note: If you are appealing, payment will be made after the appeal is approved.
Frequently Asked Questions (FAQ) About STR Appeal
- When will my STR appeal be processed?
- Payments for appeals will start from November 13, 2025, for Fasa 4.
- Do I need to submit supporting documents?
- Yes, you will need to provide the necessary documents based on why your STR application was rejected.
- Can I appeal if my STR status is “Rejected”?
- Yes, you can appeal by submitting the required supporting documents.
Conclusion
If your STR application is rejected, don’t worry! You can still appeal. Make sure you follow the steps carefully and provide the necessary documents to speed up the appeal process. Check the status of your appeal regularly on the STR portal.
To check the status of your appeal or for more details, visit the official STR Portal.