Check STR Phase 4 status, payment dates, amounts by category, and BSN cash claim steps if “Failed Credit.” Simple MySTR guide for B40/M40 recipients.
HOW TO CHECK STR PHASE 4 STATUS: LATEST GUIDE FOR RECIPIENTS
STR Phase 4 (2025) payments start 18 October 2025, in stages.
This guide is short, clear, and easy to scan so you can check your status, see the amount, and claim your payment without confusion.
Quick Summary
- Payment date: From 18 October 2025.
- How you get paid: Bank credit to your registered account, or cash at BSN if your payment “failed to credit”.
- Official check: MySTR portal at
bantuantunai.hasil.gov.my. - About this phase: Final STR payment for 2025, based on eligibility.
STR 2025 Payment Dates
| Phase | Date |
|---|---|
| Phase 1 | 22 January 2025 |
| Phase 2 | April 2025 |
| Phase 3 | 12 August 2025 |
| Phase 4 | 18 October 2025 |
Who Is Eligible (Summary)
| Category | Main Criteria | Max Income |
|---|---|---|
| Household | Married or Single Parent with eligible children | ≤ RM5,000 |
| Senior Citizen (No Spouse) | Age ≥ 60 | ≤ RM5,000 |
| Single | Age 21–59, not full-time student (OKU single 19+) | ≤ RM2,500 |
If you are a single full-time student, your details are usually recorded under your household (as a dependent), not as a separate single applicant.
Payment Methods
| Method | How You Receive | Important Notes |
|---|---|---|
| Bank Credit | Auto-credited to the registered account of the applicant/spouse | Make sure the account is active and the name matches MyKad |
| Cash at BSN | For recipients without a bank account or with failed credit status | Check MySTR status before going to BSN |
| Remote/Rural areas | Cash delivery at locations set by the government | Follow local announcements for dates/locations |
STR Phase 4 Amounts (Remaining 2025)
Household Income RM2,500 and below
| No. of Children | Max Total (RM) | Phase 1 | Phase 2 | Phase 3 | Phase 4 |
|---|---|---|---|---|---|
| 0 | 1,000 | 500 | 150 | 150 | 200 |
| 1–2 | 1,500 | 500 | 300 | 350 | 350 |
| 3–4 | 2,000 | 500 | 500 | 500 | 500 |
| ≥5 | 2,500 | 500 | 650 | 650 | 700 |
Household Income RM2,501 – RM5,000
| No. of Children | Max Total (RM) | Phase 1 | Phase 2 | Phase 3 | Phase 4 |
|---|---|---|---|---|---|
| 0 | 500 | 150 | 100 | 150 | 100 |
| 1–2 | 750 | 150 | 200 | 200 | 200 |
| 3–4 | 1,000 | 250 | 250 | 250 | 250 |
| ≥5 | 1,250 | 300 | 300 | 300 | 350 |
Single (21–59 years)
| Max Total (RM) | Phase 1 | Phase 2 | Phase 3 | Phase 4 |
|---|---|---|---|---|
| 600 | 150 | 150 | 150 | 150 |
Senior Citizen (No Spouse)
| Max Total (RM) | Phase 1 | Phase 2 | Phase 3 | Phase 4 |
|---|---|---|---|---|
| 600 | 150 | 150 | 150 | 150 |
How to Check Status & Amount (MySTR Portal)
- Go to
bantuantunai.hasil.gov.my. - Click Log Masuk MySTR and enter your 12-digit MyKad number.
- Confirm the security keyword, then enter your password.
- Choose Semakan Permohonan → Maklumat Pembayaran.
- Check your approval status, amount, and payment method for Phase 4.
If your status shows “Gagal Kredit” (Failed Credit), follow the BSN cash claim steps below.
How to Claim Cash at BSN if You Have “Failed Credit”
- Make sure “Gagal Kredit” appears in your MySTR status.
- Bring your MyKad to the nearest BSN branch during the payment period.
- Tell the counter you’re there for an STR cash claim.
- Receive the payment and keep the receipt for your records.
Tips to Avoid “Failed Credit”
- Your bank account name must match your MyKad name exactly.
- Use an active bank account (not dormant/frozen).
- Avoid changing bank accounts at the last minute—late updates may only apply to the next phase.
- Watch for SMS/email notifications if extra verification is needed.
- Always check MySTR before going to BSN to avoid a wasted trip.
SARA 2025 (Extra Help for Eligible Recipients)
Sumbangan Asas Rahmah (SARA) gives cashless credit on your MyKad to buy basic items at MyKasih partner stores.
Key Rates & Notes
| Category | Yearly Amount | Notes |
|---|---|---|
| eKasih (Poor/Hardcore Poor) | Up to RM2,100 | Credited monthly for 14 allowed categories |
| Other STR Household Recipients | Up to RM900 | Usually given monthly across the year |
| Senior Citizen (No Spouse) | Up to RM450 | Special rate based on eligibility |
- Store list & redemption info:
mykasih.com.my.
How to Use SARA at Partner Stores
- Bring your MyKad and tell the cashier you want to pay with SARA credit.
- Pick allowed basic items like rice, eggs, cooking oil, chicken/fish, vegetables, bread, diapers, soap, stationery, and more.
- Keep the receipt to track your monthly balance.
FAQ (Quick Answers)
When is STR Phase 4 paid.
From 18 October 2025, in stages by bank/method.
How do I see my Phase 4 amount.
Log in to MySTR → Semakan Permohonan → Maklumat Pembayaran.
No bank account or “Failed Credit”—what now.
Go to BSN with your MyKad after confirming your status in MySTR.
Can I update my bank account now.
Yes, but late updates may only take effect for the next phase.
Am I eligible for SARA.
Check eligibility and store locations at mykasih.com.my.
Common Mistakes to Avoid
- Using a bank account name that doesn’t match your MyKad.
- Going to BSN without checking your MySTR status first.
- Not keeping your cash claim receipt.
- Not monitoring your SARA monthly balance until the credit expires.
Related Programs You Might Qualify For
- SARA 2025 (basic goods credit via MyKad).
- Other government aids/subsidies—watch official portals for open applications.
Conclusion & Next Steps
Check MySTR today to confirm your approval and Phase 4 amount.
If you have failed credit, claim cash at BSN, and use SARA to stretch your basic needs budget.
Official Links
- STR/MySTR:
bantuantunai.hasil.gov.my - SARA/MyKasih:
mykasih.com.my