STR 2025 Phase 4: Appeal and new application payments start 13 Nov 2025. Learn how to check status, payment dates, and submit your appeal at bantuantunai.hasil.gov.my.

STR Appeal & New Application Phase 4 (2025): Check Payment Dates and Status Here

Updated October 2025 – The government has started Sumbangan Tunai Rahmah (STR) Phase 4 payments from 18 October 2025 in stages.

For new applications and appeal cases, payments will begin on 13 November 2025.

This guide explains how to check your STR status, submit an appeal, see payment dates, and understand what documents you need.

What Is STR Appeal 2025?

STR Appeal is for applicants whose previous applications were “Not Approved” or “Not Eligible” after the first review.

It gives people a second chance to receive aid if they were rejected due to missing documents, incorrect income info, or incomplete forms.

👉 Official website: https://bantuantunai.hasil.gov.my

Quick Summary: STR Phase 4 & Appeal 2025

How To Check STR Status

There are 4 official ways to check your STR status:

1. Online via MySTR Portal

1. Go to https://bantuantunai.hasil.gov.my
2. Log in with MyKad number and password
3. Click “Semakan Status”
4. You’ll see one of these results: Approved, Not Approved, Not Eligible, or In Process

2. Visit LHDNM Office

Go to the nearest LHDNM branch to check manually.

3. Call BKK Hotline

📞 1-800-88-2747 (9am – 5pm)

4. Call Ministry of Finance (MOF)

📞 03-8882 4565 / 4566 (9am – 5pm)

💡 Tip: Take a screenshot of your STR status for future reference when submitting an appeal.

STR Status Meaning

What To Do If STR Is Not Approved

If your STR status shows “Not Approved”, follow these steps:

• Check the reason for rejection in MySTR portal.
• Prepare supporting documents (payslip, marriage certificate, or proof of income).
• Submit your appeal online or at LHDNM counter before the deadline.
• Make sure your income and dependent information are up to date.
• Check your email or SMS regularly for updates from LHDNM.

How To Submit STR Appeal (Rayuan)

Option A: Online Application

1. Log in to https://bantuantunai.hasil.gov.my
2. Click “Permohonan Rayuan”
3. Fill in all details and upload your documents
4. Submit and check your status in your MySTR dashboard

Option B: Manual Submission at LHDNM Office

1. Go to LHDNM / UTC / Satellite Office
2. Request Form BK-01 (STR Appeal Form)
3. Fill in all required information
4. Attach supporting documents
5. Submit at the counter (email submission not allowed)

Required Documents for STR Appeal

STR Phase 4 & Appeal Payment Dates

💡 If your bank transfer fails (“Gagal Kredit”), you can claim cash at any BSN branch using your MyKad.

STR 2026 Application (Phase 1)

For new applicants or those who need to update information:

📅 Application Period: 13 October – 28 November 2025

⚠️ Applicants who haven’t updated their info in 3 years must reapply.

FAQ (Frequently Asked Questions)

1. When will STR Appeal payments be made?
Starting 13 November 2025, for approved appeal and new applications.

2. How much is the STR Phase 4 amount for singles?
RM150 for Phase 4 (total RM600 yearly).

3. Why haven’t I received my payment yet?
Your bank account might be inactive, or your details are still being verified.

4. Can I appeal if my income has changed?
Yes. You can update your new income information in MySTR.

5. Where can I claim cash STR payment?
At BSN branches nationwide, once your status shows “Gagal Kredit”.

Tips to Get Your Appeal Approved

✅ Use an active bank account registered under your name.
✅ Prepare complete and clear documents before submitting.
✅ Don’t send duplicate applications.
✅ Keep a copy of your appeal form and documents.

Related Government Programs

Conclusion

The STR 2025 Appeal helps those who missed earlier rounds to still receive financial support.

Make sure your bank account is active, documents are complete, and status is updated before payment dates.

🔗 Official Links:

• STR Portal: https://bantuantunai.hasil.gov.my
• BSN: https://www.bsn.com.my
• SARA/MyKasih: https://www.mykasih.com.my